Michael Lawn

A CIPD qualified trainer, Michael has over 15 years experience, working in diverse industries that include IT, manufacturing, advertising, travel and extensive experience in financial services. This experience is within the UK and overseas and is supplemented by the completion of an MBA in 2009.

Michael has extensive experience in sales and sales training; conducting training needs analysis, design, delivery and evaluation. He has led the design and implementation of large-scale training projects and change initiatives, working with senior sales directors to design new sales modules and structures.

Industries worked within include Financial Services, Media, IT, Recruitment and Health and Safety while his areas of speciality include: Professional Consultative, Sales (B2B/B2C), Influencing Buying Decision, One to One Coaching, Training Design and Implementation, Training Needs Analysis and Successful Account Management.

“Michael’s consultative training style ensures maximum engagement and contributes to a memorable and effective learning experience.”

Anderson Graham, CEO, Prudence Consulting Ltd

Hellen Grove

Helen has worked with clients and executives in a training, coaching and facilitation capacity to improve both hard technical and soft behavioural skills that are required in all successful sales professionals and leaders. Helen has enjoyed a successful and rewarding career in leadership roles for over 10 years. She has led diverse sales teams and been acknowledged for her success having won major media industry awards* for ‘Best Sales Director’ and ‘Best Sales Team’.

Since moving into consulting, Helen has worked across a range of disciplines and industries. Her commercial sales experience and success in developing others has allowed Helen to become an inspirational consultant who works with customers in training, coaching and facilitation.

Industries worked within include financial services, media, IT and public sector while her areas of expertise include: Professional Selling Skills, Ethical Influence, Strategic Account Management, Team Diversity, Team Building and Ethical Negotiation.

“Helen has ‘real hands-on’ experience and credibility. Her approach is supportive and her style and background ensure that learning is comprehensive and practical.”

Jane Blake- Business Development Director, Capitol Consulting Group.

Samson Agbebi

A certified trainer, Samson is a highly successful and dynamic consultant trainer that challenges traditional approaches to training and development. He has spent 11 years specialising in the design, delivery and evaluation of robust recruitment and business development interventions to inexperienced sellers through to senior management; these include Training Project Management programmes and coaching workshops Client engagements have given Samson extensive overseas experience with both public and major private sector organisations. In recent years this has led to assignments in United Arab Emirates, Nigeria and Angola.

His stimulating training approach is always geared towards addressing targeted learning needs. Business-like yet with a “light touch” is how his delivery style could be described. Samson draws on the full range of accelerated learning techniques and approaches.

Samson has designed and delivered approximately 110 training & consultancy days per year to staff at all levels in organisations. During this period he has also worked as a personal tutor and assessor supporting local content recruitment in UK and Africa. More recently he has designed management development programme for clients within the oil and gas and telecommunication industries

Consulting engagements have seen him work on change programmes in the private sector and recently he has had to respond to the growing demand for Mentoring & Coaching skills training/services. His experience in leadership and management was gained from wide array of fortune 500 companies in UK and the USA.

Industries worked within include: IT, Oil and Gas, Telecommunication Engineering, Manufacturing and Recruitment. His areas of expertise include: Training Needs Analysis, Live Telephone Selling, Professional Selling Skills, Objection Handling, Local Content Recruitment Skills, Coaching and Motivation, Negotiation Skills and Business Development Realities.

Samson holds a Postgraduate Diploma and Masters degree from Thames Valley University, London, 1998 and 2000 respectively.

“Samson’s extensive field experience coupled with his dynamic, challenging and unique approach to training ensures that all his learning interventions are practicable, memorable and fun!”

Michael Henshaw, CEO, Crest Communications Ltd. London

Terry Graham

Terry has worked with some of the largest institutions in Europe and the US and brings his real world experience to bear in his practical approach to training.

Terry was at the ‘coal-face’ of selling and Account Management for over 20 years before moving into training to share his experiences and knowledge. From Financial Services to Internet via Publishing, Terry has worked across a wide range of industries and has achieved success at every level. His broad range of experience is brought to bear with highly
targeted and practical training.

Industries worked within include: IT, Media Sales, Publishing, Finance and Online. His areas of expertise include: Professional Selling Skill, Ethical Negotiation Skills, Sales Leadership, High Impact Presenting and Account Management.
Terry’s energetic and motivational style ensures key learns are easily applied and embedded in the workplace.“

Kelly Osborne, Business Development Manager, Capital One

Catherine Phillips

Catherine has a wealth of knowledge in the B2B sales market, having worked with blue chip clients such as Yell, British Telecom and Travelex. Prior to moving into training, Catherine enjoyed a distinguished sales career, never missing a sales target, and consistently being amongst the top 3 sales people within her company.

A CIPD qualified trainer, Catherine is also an NLP practitioner and Certified Coach, and she includes elements of both NLP and one-to-one coaching in her training sessions. She has developed and deployed structured sales and sales management courses within the Media, Telecoms and Recruitment sectors. In addition to this, she also has extensive experience in the implementation of long term sales development programmes.

Her training style is dynamic, supportive and approachable, and she makes it her number one priority to ensure that delegates attending her courses leave feeling confident and empowered!
Industries she has worked within includes: Telecoms, Finance, Media Sales and Tourism. Her areas of expertise include: Fundamentals of Selling, 1-2-1 Performance Coaching, Professional Selling Skills and Account Management.

“Due to her extensive career in sales, Catherine brings real life experience to her training sessions, ensuring that learning is relevant and can be put into practice immediately, providing a strong ROI for both delegates and their company”

Pamela Silverstein, Senior HRD Director, British Telecom

Benjamin Gunner

Benjamin has a successful background in Sales through Service, Customer Services, Technical Services and Leadership Development. He is an expert in specialises in designing and delivering effective training programmes to all levels and abilities; customer impact is at the heart of his programmes. An IT graduate, and a qualified trainer, Benjamin adopts a focused approach, whilst building rapport and maintaining strong working relationships. Benjamin has spent over 7 years working within learning and development and his career covers several sectors, working in both business to business and demanding consumer support environments.

Following a proven period as a training officer, Benjamin went to manage the training function for Geek Squad a unique technical company that could translate highly complex concepts into language relevant for the customer with service as the key USP.

Before joining Magnum, Benjamin spent the later part of his career working as a Group Training Partner for a UK leading Financial Solutions company, driving cultural change in the sales and support functions through delivery of blended training. His initiatives targeted leadership principles and were followed with
timely and effective coaching workshops.

Industries Benjamin has worked within include: IT, Hospitality, Telecom, Financial Services and Not-for-Profit Organisations. His areas of speciality includes: Customer Services, Sales Through Service, Live Telephone Selling, Coaching and Mentoring, Ethical Negotiation, Leadership and Account Management.

“Ben is really a Subject Matter Expert in Customer Service training. He has a practrical approach to his training which makes learning transfer easy and practicable.”

Oxlade Moore, Training & Development Manager, The Ventura Group, London

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